Other Recommended Reading
Most of the U.S. airline industry is under assault from skyrocketing fuel prices and a sluggish economy, but the message that Southwest Airlines president Colleen Barrett brought to the recent Wharton Leadership Conference was about the importance of treating employees and customers well. Innovative leaders such as Southwest chairman Herb Kelleher and smart management of non-human resources -- especially Southwest's fuel purchasing hedges that have saved the company more than $2 billion -- have certainly helped the airline post profits for 35 consecutive years. But the foundation for all that, she said, has been making the satisfaction of employees and customers the highest priority.
Servant Leadership Clip
3. Ten Leadership Theories in Five Minutes Dr. Michael Zigarelli
"There's nothing so practical as a good theory." Here are ten of them, summarized by Professor Michael Zigarelli, for those who want to lead more effectively.
Biola University's Leadership Lecture Series is thrilled to host one of the most influential speakers and communicators in the history of leadership management: Ken Blanchard
5. Who Moved My Cheese? The Movie by Dr. Spencer Johnson
"Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life", published in 1998 by Randomhouse UK, is a motivational book by Spencer Johnson written in the style of a parable. It describes change in one's work and life, and four typical reactions to said change with two mice, two "little people", and their hunts for cheese.
6. Our Iceberg Is Melting - John Kotter
Most of the denizens of the Antarctic penguin colony sneer at Fred, the quiet but observant scout who detects worrying signs that their home, an iceberg, is melting. Fred must cleverly convince and enlist key players, such as Louis, the head penguin; Alice, the number two bird; the intractable NoNo the weather expert; and a passle of school-age penguins if he is to save the colony. Their delightfully told journey illuminates in an unforgettable way how to manage the necessary change that surrounds us all. Simple explanatory material following the fable enhances the lasting value of these lessons.
An interview with John Kotter, Professor Emeritus, Harvard Business School.
Without a true sense of urgency, any change effort is doomed. Watch John Kotter discuss the need for urgency and how managers create and sustain it in their organizations.